A live chat is a real-time way of communication between a website hosting supplier's support team and its customers. It is a very efficient way to get some info about the website hosting services or have some issue resolved since you're talking with a live representative. The benefits of using a real-time chat service instead of calling or opening a trouble ticket are the reduced chance of mistakes any time you exchange data like usernames or domain names, the quicker response time because the communication is real-time as well as the fact that you don't have to stay on the chat constantly - you're able to do something else entirely while the representative examines the issue in question. Also, you'll be able to be a part of a live chat room from any computer which is connected to the Internet, avoiding the phone rates that you will need to pay when you're calling to a different country.
Live Chat Support in Hosting
As we believe that numerous troubles are quickly resolved if you talk with a live person, we offer a live chat service for all of our prospective and existing clients. The chat is accessible every day and our support agents will help you with a variety of questions and situations. If you are not our customer yet, you'll be able to find out more about our hosting packages and the hosting platform in general so that you can make sure that your web sites will run properly on our servers. In case you already have an account and you've got some questions or you experience any issues with some of our services, you will be able to get in touch with us through the live chat and we will provide you with the needed information or help you troubleshoot the issue. You'll have to open a support ticket for some problems which need more time or the help of a system administrator, but for a variety of basic troubles you can receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
When you use the live chat support service that we offer with our Linux semi-dedicated hosting, you're able to get the the right answers for any questions you have or have a lot of problems taken care of right away. Our chat service is online every single day, so that you are able to get in touch with an agent even on weekends and holidays. In case you're not sure which package is better for your sites or if our outstanding cloud hosting platform matches some system requirements, you can join our live chat before buying anything. If you're a present customer, you are able to get more information about account settings, billing issues along with a number of common tech issues you may experience, let's say when you are unable to set up an e-mail account in a client on your PC. Our live chat will save you lots of time no matter where you are or when you get in touch with us.