A lot of people who start using their 1st web hosting account, or switch companies, usually have enquiries about how specific tasks are completed or chance upon obstacles when setting up various things such as e-mails, website settings, and so on. For this reason, lots of hosting providers have compiled documentation with the most popular questions and problems so as to help their customers obtain information swiftly and seamlessly. Consequently, the customer service staff representatives can concentrate on actual problems that particular customers may be encountering, as the solution for the smaller things will be available on the Internet and customers will be able to deal with them without touching base with the customer service team. Having comprehensive documentation is essential, especially for new clients with no past experience whatsoever, because the web hosting service involves a host of features and lots of individuals can become puzzled about what action to take. A good knowledge base can both help you do the procedures that you want and discover how the web hosting service functions in general.
Extensive Online Documentation in Hosting
If you buy a hosting account from our company, you will be able to access our thorough online help documentation where you will see info on practically everything connected to our web hosting solutions. The topics encompass anything from how to set up an e-mail account on your mobile phone, to how to do various things using an .htaccess configuration file. The articles themselves are written in a simple-to-grasp way and offer detailed guidelines on how to accomplish a given operation inside your Hepsia hosting Control Panel. You can also find information that is not related directly to Hepsia, for example one that concerns applications on your personal computer. The entire list of articles will be available in the Help section of the Control Panel, but the ones that are relevant to a particular Control Panel section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you will be able to become aware of pretty much everything related to your account.
Extensive Online Documentation in Semi-dedicated Hosting
We have prepared a detailed online knowledge base for all our present and prospective customers, so in case you get a semi-dedicated server plan from our company, you will be able to find any info that you are looking for at any moment. We’ve got tons of educative articles, which will help you understand better what’s happening in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are simply 2 examples. Our how-to guides will help you accomplish anything you want – extract an archive, import a database, redirect a domain, and so on. Moreover, we’ve also got troubleshooting guidelines, which will allow you to find out what induces a certain problem and the potential solutions for it. If you are not able to send e-mails or your domain name returns a 500 Internal Server Error message, for example, you can resort to our knowledge base and resolve the issue right away. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.